Business-to-Employee Cooperation Support through Online Job Interviews

The Internet has emerged as a viable and reliable tool for recruiting. Using the Internet and e-Business applications, companies and applicants can reach one another faster and easier. This convenience has resulted in significant challenges for Human Resource departments. First-generation automation tools made the initial step toward addressing these challenges. Early systems provided the ability to collect resumes online. However, they failed to solve hiring process problems and provide meaningful workflow. Within this scope, this paper proposes online interviews as a tool that allows recruiters to gather structured interview information and assess cultural fit, while at the same time streamlining the interview process and reducing interview biases. Online interviews cannot replace the traditional face-to-face interviews, but can definitely provide the means to help recruiters and hiring managers with interviewing challenges.